Privacy Policy

1. Introduction

This Privacy Policy explains how this website (“we”, “our”, “us”) collects, uses, and protects personal data of guests and visitors who contact us regarding the rental property Dvori od Škrapi located in Istria, Croatia.

We comply with the General Data Protection Regulation (GDPR) and Croatian data protection laws.

2. Data Controller

The data controller for this website is:

Dvori od Škrapi – Accommodation Owner/Manager
Address: Škrapi 65C, Općina Pazin, Croatia
Phone: +385 98 9722 482
Email: [insert email when available]

3. Data We Collect
A) When you contact us

Name and surname

Email address

Phone number

Number of guests

Stay dates & booking details

Any additional message

B) Automatically collected data

If the website uses analytics (optional):

IP address

Device and browser information

Pages visited

If no analytics are used, replace with:

This website does not use analytics or tracking cookies.

4. Purpose of Processing

We process personal data to:

respond to booking requests

confirm reservations

communicate with guests before and during their stay

fulfil legal obligations related to tourist accommodation

maintain internal records

improve the user experience (if analytics is used)

5. Legal Basis

Processing is based on:

pre-contractual steps (inquiries, availability checks)

contractual necessity (booking confirmation)

legal obligations (tourist registration laws in Croatia)

legitimate interest (guest communication)

consent (optional cookies or marketing)

6. Data Sharing

We may share your data only with:

local tourist registration systems (as required by Croatian law)

payment or booking platforms (only if you book through one)

service providers such as website hosting

We do not sell or rent personal data.

7. Data Retention

Booking inquiries: up to 12 months

Confirmed reservations: up to the period required by Croatian tourism regulations

Cookie data: according to provider settings

8. Your GDPR Rights

You may request:

access to your data

correction

deletion

restriction of processing

portability

withdrawal of consent

Requests: [insert email]

9. Security

We use secure hosting, encrypted communication (HTTPS), and limited access to personal data.

10. Changes

Any updates will be displayed on this page.